1. Returns
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item(s) within 30 days of receiving your order, subject to the following conditions:
- Items must be unused, unwashed, and in their original packaging with all tags attached.
- Certain items, such as perishable goods, personalized products, and gift cards, are non-returnable.
- Customers are responsible for return shipping costs unless the item received is defective or incorrect.
- To initiate a return, please contact our customer support team at [SERVICE@YAZV.COM] to receive return instructions.
2. Refunds
Once your return is received and inspected, we will process your refund. Refunds are issued to the original payment method and may take 5-10 business days to reflect in your account.
- If your return is approved, a full or partial refund will be issued, depending on the condition of the item.
- Shipping fees are non-refundable, except in cases of defective or incorrect items.
- If you have not received your refund within the stated timeframe, please contact us for further assistance.
3. Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange for the same item, please contact us at [SERVICE@YAZV.COM] within 7 days of receiving your order.
4. Cancellations
Orders can be canceled within 24 hours of purchase. After this period, we may not be able to process cancellations as the order may have already been shipped.
5. Contact Us
For any questions regarding returns and refunds, please reach out to our customer support team at [SERVICE@YAZV.COM].
